London family stuck in mould infested home where leaks are so bad they have an umbrella stuck to the ceiling in the bathroom - MyLondon

2021-12-28 07:42:58 By : Ms. Evelyn Fu

The family describe the property as 'raining in every room'

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A London family of four has been stuck in a flat with thick mould and a roof that ‘rains inside’ for nearly four years.

Parents, Gulus and Seyho Celik, 56 and 69, live on the third floor of a block of flats with one of their children, 19, in a flat owned by Let Sell Properties and managed by Waltham Forest council.

Both parents are both severely physically disabled and cannot use stairs, so are forced to stay inside all year long unless attending hospital appointments.

READ MORE: The horror London estate where 7 ceilings have collapsed and flats are covered in soot

Their daughter told MyLondon: “They gave us a hostel, and then a couple of months later they offered us that place. It wasn't easy to get that place, to be honest.

"But after getting in there the situation got worse. So many things started happening - problems in the house.

“We told them that because of my parents' health problems it wasn't suitable for them."

Gulus has a condition called Fibromyalgia, which causes severe pain all over the body. Dad Seyho has problems with both of his knees. He is required to regularly visit the hospital.

The family has asked the council for somewhere suitable to live on the ground floor, or that is equipped with a chair lift.

But this is only the beginning of the family’s housing issues. “First of all, they had mouses everywhere. They (the housing company) didn't take care of that, even though we told them so many times," she said.

Just a few weeks after moving in, it rained, and water began pouring from the ceiling. “The biggest problem is the mould and the leaking,” their daughter said.

"The roof was supposed to be fixed but they kept finding excuses of why the roof can't be fixed - they can't find someone to do it, there's a problem with the property."

"One of the rooms we can't use because of the leaking and the mould. My sister couldn't use her room so she's sleeping in the living room.

“But then the mould started happening in the living room. So literally every room in the house has mould. It's like it's raining all the time inside."

The family shares one small toilet, which is the room that leaks the most. They claim that they were forced to wedge an umbrella onto the ceiling so that they could use the toilet.

“And there’s no electricity,” she said. “Nothing at all.”

The family feels let down by the council and housing company and have been offered unsuitable temporary housing for multiple disabled people.

Gulus added: "We are not looking for a place for pleasure; we just want a safe and healthy place for all of us."

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Cllr Louise Mitchell, cabinet member for housing and homelessness prevention, said: “The council is aware of the family’s concerns and we continue to work with them to find a stable, long-term solution. We understand their frustrations and apologise for the delays in finding a resolution. “We are in contact with the external housing provider to ensure issues with disrepair are dealt with. We are considering all options available to us to resolve the problems and help the family.”

A spokesperson from Let Sell Property said: "Let Sell Property is only merely the managing agent acting on behalf of the leaseholder of the flat.

"The roof works has been an issue which is currently being dealt between the leaseholder and the freeholder with the leaseholder’s solicitors involved.

"We have always tried working alongside with the tenant by offering them alternative accommodation however they have refused to accept any other accommodations offered."

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